I am not happy with Easyjet after my custom-built guitar was smashed when it was refused space in the overhead lockers and had to go in the hold on a flight to Nice last week. Although I had it safely stowed overhead, and despite my explanations as to why it needed to be there, the cabin crew refused to listen and took it away from me. Inevitably it arrived on the luggage belt in Nice broken into two pieces, despite being in a Hiscox hard case.
As I had to play a gig the next evening I had to rush out of the airport in a panic and find a music shop in the hope of getting it repaired. That proved impossible in the time I had, so I had to buy a new guitar. I didn’t realise that failure to log the damage in the arrivals hall means any attempt to complain afterwards will be met by a complete blank from the Easyjet staff. No one in Nice was prepared to help when I checked in for the return flight, same again when I landed in Bristol.
I queued on the phone to customer services for half an hour earlier today only to be told they couldn’t deal with it, then they gave me another number to call – which turned out to not be in use at weekends. Easyjet – great when everything is going well, appalling if something goes wrong.
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The sickening this is, myself and my companion had no other hand luggage and the guitar took up much less room that most couple’s two suitcases. Why this discrimination against musicians? I will never fly Easyjet again and strongly urge other musicians to do the same. A cheap flight is not worth it if it means the destruction of a £2, 000 guitar.
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Easyjet Baggage Policy: Hand Luggage & Checked Bags
Please log in again. The login page will open in a new tab. After logging in you can close it and return to this page.A video of Evangelical Christians singing loudly on an easyJet flight has gone viral, with strong opinions on whether it was charming or offensive.
Self-styled pastor Jack Jensz Jr, who is behind the organisation Kingdom Realm Ministries, posted the video of himself and a group singing the worship song “How Great is our God” along to a guitar, with some of the group standing in the aisle.
“Worshipping our King Jesus 30, 000 feet in the air!” wrote Mr Jensz alongside the video, which pans over the passengers singing in harmony and shows the view from the window at cruising altitude. On TikTok, his caption was, “We are taking this flight over for Jesus!”
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Since being posted on 9 April, the video has had 36 million views on Twitter, and attracted more than 13, 000 comments across Instagram and TikTok combined.
“This is when I would see if I could in fact open the emergency door, ” quipped another, while a fellow user suggested, “If God loved me he’d give me a quiet flight.”
However, many religious social media users thought it was a nice idea, with one writing: “I was very happy to see this. Not ashamed to worship publicly at the risk of persecution.”
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Several commenters pointed out that such public worshipping from any other religious or cultural group might not have been met with such indulgence from the airline crew.
US congresswoman Ilhan Omar, who is Muslim, tweeted the video with the caption: “I think my family and I should have a prayer session next time I am on a plane. How do you think it will end?”
The group said it was returning from Ukraine where it had gone to do some charity work. Another of Mr Jensz’s videos shows him and his wife preaching to a train full of Ukrainians.
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Mr Jensz, who is from Australia but now lives in Philadelphia, later posted a defence of the impromptu sing-along, saying the group had asked permission before breaking into song.
He wrote: “We went up to the air host and shared with her what we were doing in Ukraine and asked if it’s OK if we sing one song to bring hope and joy to this flight.
“There were many Ukrainians on this flight. She was happy and said this would be great! She then asked the pilot, the pilot and all the air hosts were 100 per cent in agreement (If they said no, We would of [sic] honored that!).
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“They even made an announcement to all passengers letting them know who we are and what we did in Ukraine and introduced us and allowed us to get the guitar out!”
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