These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
2.1 Who we are. is a trading name of Music In Print Limited, a company registered in England and Wales. Our company registration number is 01250515 and our registered office is at 130 Shaftesbury Avenue, London, United Kingdom, W1D 5EU. Our registered VAT number is 287369840.
2.2 How to contact us. You can contact us by telephoning our Customer Support team at +44 (0)1284 725 725, or by writing to us at info@. You can also see the status of your order by going to your online account.
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2.3 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
3.1 How we will accept your order. When you place your order, we will acknowledge it by e mail. This acknowledgment does not mean that your order has been accepted by us. Our acceptance of your order will take place when we email you to let you know that the products have been dispatched, at which point a contract will come into existence between you and us.
3.2 If we cannot accept your order.If we are unable to accept your order, we will inform you of this and will not charge you for the product. This might be because the product is out of stock, because we cannot authorise your payment, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are unable to meet a delivery deadline.
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3.3 Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
4.1 Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that the display of the colours on your device accurately reflects the colour of the products. Your product may vary slightly from those images.
6.1 Delivery costs. The costs of delivery will be as displayed to you on our website. Shipments outside the European Union (EU) may be subject to local import charges and taxes, which are your responsibility. Shipments to some countries within the European Union (EU) are subject to local tax. Where this is the case, these charges are calculated during the purchasing process.
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6.2 When we will provide the products. During the order process we will let you know when we will provide the products to you.
6.3 We are not responsible for delays outside our control.If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
6.4 If you are not at home when the product is delivered. If no one is available at your address to take delivery and the products cannot be posted through your letterbox, you will be contacted to inform you of how to rearrange delivery of the products.
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6.5 If you do not re-arrange delivery. If after a failed delivery to you, you do not re-arrange delivery we may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and clause 9.2 will apply.
6.6 When you become responsible for the products.Products will be your responsibility from the time we deliver the product to the address you gave us.
6.8 Reasons we may suspend the supply of products to you. We may have to suspend the supply of a product to:
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6.9 Your rights if we suspend the supply of products. We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. If we have to suspend the supply of product for longer than 14 days we will adjust the price so that you do not pay for products while they are suspended. You may contact us to end the contract for a product if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 30 days and we will refund any sums you have paid in advance for the product.
6.10 We may also suspend supply of the products if you do not pay. If you do not pay us for the products when you are supposed to and you still do not make payment within 2 days of us reminding you that payment is due, we may suspend supply of the products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the products. As well as suspending the products we can also charge you interest on your overdue payments.
7.1 You can end your contract with us for the reasons set out in this section.Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing, and when you decide to end the contract:
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(a) If what you have bought is faulty or mis-described you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back) (see clause 11);
(b) If you want to end the contract because of something we have done or have told you we are going to do, see clause 7.4;
(c) If you have just changed your mind about the product, see clause 7.5. You will be able to get a refund, but this may be subject to deductions and you will have to pay the costs of return of any products.
Stream Everybody Here Wants You (ascension Remix
7.2 When you receive the products we encourage you to check the products for defects or discrepancies as soon as possible and advise us of any defect or discrepancy promptly. If you are able to send us a description of the fault (for example, with a photo) to info@, that is very helpful for our internal processes.
7.3 Where faulty or damaged products are returned, we ask that they are returned in their original packaging. To benefit from our goodwill guarantee, products must be returned unopened (please see 7.6 below).
7.4 Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation. The reasons are:
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(a) we have told you about an upcoming change to the product or these terms which you do not agree to (see clause 5.1);
(b) we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed;
(d) we have suspended supply of the products for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 30 days; or
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If you are ending a contract for one of the reasons set out at (a) to (e) above, we ask that products are returned either unopened in their original packaging, or if opened, in a re-sellable condition.
7.5 Exercising your right to change your mind (Consumer Contracts Regulations 2013). If you are a consumer then for most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail below.
7.6 Our goodwill guarantee for consumers. Please note, these terms reflect the goodwill guarantee offered by to its UK consumer customers, which is more generous than your legal rights under the Consumer Contracts Regulations in the ways set out below. This goodwill guarantee does not affect your legal rights in relation to faulty or mis-described products (see clause 11.1):
Maxwell's Urban Hang Suite
30 day period to change your mind provided products are unopened and in their original packaging. During the period 1 November to 31 December you have until 31 January in the
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